.
BY JUDE OSSAI / ENUGU
.
In a major step towards eliminating estimated billing and enhancing customer satisfaction, the MainPower Electricity Distribution Limited (MEDL) has announced plans to commence Mobile MAP Metering Program across its network, to fast-track the metering process for unmetered customers.
.
The metering initiative, which will kick off on Wednesday, July 30, 2025, with its Abakpa and Ogui Districts, offers customers the opportunity to get metered within 72 hours.
.
The Head, Corporate Communications, MEDL, Mr. Emeka Ezeh, who made this known in a release issued on Monday said that the Mobile MAP Metering Program aligns with the company’s commitment to bridging the existing metering gap, improving transparency in billing, and empowering customers with more control over their electricity consumption.
.
According to him, the program will be conducted in phases across various district offices, ensuring that all unmetered customers have access to quick and convenient metering options.
.
The company has urged customers in the selected districts to take advantage of the opportunity, emphasizing that accurate metering empowers users to take full control of their energy consumption and eliminates billing disputes.
.
Customers who are interested in the program are required to visit the designated locations with a copy of their electricity bill and a valid means of identification.
.
He also said that the approved meter prices range from N137,062.50 for a Single-Phase meter to N227,900.00 for a Three-Phase meter, and that the costs which are subject to monthly review are inclusive of 7.5% VAT.
.
Ezeh emphasized that payment for meters during the program would be with Debit Cards (ATM Cards) only, as cash transactions will not be accepted.
.
He assured customers that there are no extra or hidden charges involved in the process other than the payment for the meter and encouraged them to report any form of extortion by using its established whistle blowing line (08146026678).
.
The company encouraged unmetered customers within the specified districts to take advantage of this metering program to get metered faster.
.
Ezeh stated that while this mobile metering exercise is ongoing, the regular MAP metering process remains available. Customers who are unable to participate in the mobile program can still walk into any of the company’s district offices or visit the official website to apply for a meter through the standard application process.
.
“Our goal is to ensure more of our customers are metered and are able to manage their energy consumption” Ezeh added.
Comment here